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Preparing For Your Admission |
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When You Arrive For A Hospital Stay |
Preventing Falls |
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What to Bring With You |
Movement in the Hospital |
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What not to Bring |
Banking |
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Your Attendant |
Meals |
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Nursing |
Catering Department |
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Pharmacy |
Going Home |
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Telephone |
After Leaving the Hospital |
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Preparing For Your Admission |
For an Elective Surgery or Procedure, once your doctor decides
you need to be hospitalized, you will be asked to signify your
acceptance of the anticipated tariff to cover your treatment and
stay in the hospital. After this step is completed, you will be
given a date for admission as well as pre-operative
instructions.
If your surgery is being done on an emergency basis, through the
Outpatient Clinic or through emergency services, an admission
deposit based on the anticipated procedure cost and your
estimated length of stay will be required. |
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When You Arrive For A Hospital Stay |
On the day of your admission, reach the hospital in time to
avoid anxiety. Go directly to the In-Patient Admissions Counter
where you will be helped with the admission procedure. If you
are to undergo surgery, you will be asked to give your written
consent prior to the procedure. A parent or guardian must sign
consent forms for minors. For elective surgery or procedures, a
deposit is to be made. Once all your paperwork is complete, you
will be escorted to the area where you and your Attendant will
be staying.
If surgery or a procedure is required, a nurse will explain any
preparations that need to be done beforehand and will talk with
you about what to expect before and after the procedure or
surgery. The nurse will be happy to answer any questions. Many
surgical procedures require a stay of one or more days in the
ICU following surgery, after which, the patient will be assigned
a different bed than the one occupied by him/her prior to
surgery. Therefore, it is important for you to arrange to remove
all personal belongings from that room or ward when you are
transferred to the surgical theatre. |
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What to Bring With You |
A list of all the medications you are taking
Personal toiletries
If necessary, contact lens, eyeglasses, dentures, or hearing aid
case. |
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What not to Bring |
Valuable articles or jewellery
Cigarettes
Any other intoxicant |
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Your Attendant |
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Your family and friends are an important part of your recovery,
and they are welcome at CHC. For your benefit, we ask that they
observe the visitor policies. An Attendant must stay overnight
with you (with the exception of Critical Care Units). Most units
offer a sleeping cot in your room at no additional cost. In the
female wards, the Attendant must be female, in the male wards
the Attendant may be of either sex. Attendant passes are issued
at the time of admission at the Admissions Counter. All passes
must be shown whenever entering or leaving the building or upon
request. |
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Nursing |
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The nursing staff will help you with any problem or concern you
may have. If you are unable to resolve your concerns, please
feel free to contact the Patient Services Department. |
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Pharmacy |
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The Inpatient Pharmacy is open 24 hours a day, 7 days a week.
Some drugs and supplies are also available without prescription. |
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Telephone |
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Each Special Room is provided with a telephone near the patient
bed. You may receive calls by having your family and friends
dial the hospital number and ask for you by name or room number.
The operator will connect the call to your room. If you do not
wish to receive calls, dial let the operator know in advance.
Additionally, internal hospital telephones are located in all
major lobby areas. |
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Television |
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Each Special room and all waiting lobbies have televisions. |
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Preventing Falls |
Unless your nurse has approved it, don’t try to get in or out of
bed without help. Your illness, treatment, or medication may
make you temporarily dizzy or weak, so take your time when
walking. It is suggested that you bring skid-proof slippers from
home to use while walking after surgery.
If you get up by yourself, sit in bed for a while before
standing. Rise carefully, and begin walking slowly. Remember
that you are more likely to faint or feel dizzy after sitting or
lying down for a long time. If the side rails on your bed are in
the “up” position, please leave them there. They will protect
you from falls and help you to turn in bed. Unless your doctor
has specified a certain position, you may adjust your bed in any
way that is comfortable. Ask your nurse to show you how to. |
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Movement in the Hospital |
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Patients are requested not to leave their ward or floor although
walking within the ward area is encouraged when appropriate. |
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Banking |
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For basic banking needs, you can use the ICICI ATM at the
entrance to Block A and Extension counter of Indian Overseas
Bank at the Food Court. |
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Meals |
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Our Dietary Department plans each meal based on the diet your
doctor has ordered. All meals are nutritious and prepared in a
hygienic manner. In order to maintain prescribed patient diets
and to avoid any infection, bringing food from outside is
prohibited. What you eat is a very important part of your
recovery. If your doctor has placed you on a restricted diet,
clinical dieticians are available to counsel you. In general, a
patient will be required to fast before certain procedures. The
patient is requested to take direction from the physician,
dietician, or nursing staff as to the food to be consumed prior
to and following the procedure. |
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Catering Department |
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Your Attendant may have his/her meals in your room after placing
an order and a cash payment with the representative the Catering
Department. Or, they may call the Catering Department and place
their order. Their tray will be delivered to your room |
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Going Home |
Your doctor will sign a discharge order when you’re ready to go
home. Your financial obligation must be settled prior to leaving
the hospital. Your discharge summary will either be given to you
or posted, depending on the time of day of your discharge. If
you prefer not to wait for it, please request the nurse to have
it posted to your address.
You should make arrangements in advance for a friend or relative
to take you home. If you need a hired car or ambulance, please
contact the reception desk. Your nurse will go over a list of
instructions with you that will help your continued recovery at
home. A discharge slip will be issued by the Charge Nurse and
should be shown to the Security Guard when leaving the hospital. |
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After Leaving the Hospital |
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If you need any emergency service, please contact your doctor
immediately by telephone or report to the Casualty Department
for help. |
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